Episode #93 Rejection Lessons
- Author
- Gretchen Hernandez
- Published
- Sat 04 Dec 2021
- Episode Link
- https://www.myfreedomgrove.com/podcast-93
Rejection stings. But it doesn’t have to. As a business owner or employee you can use customer No’s as a wonderful learning opportunity. Each interaction with a potential customer is an experiment. You will always learn something: A pattern, a skill, a new way of communicating.
Using the 5 phase Customer Journey framework and an assessment of Ready, Willing & Able helps you pinpoint the exact steps to take to get a Yes.
Step away from shaming yourself and step into objectivity to know what is right for your customer and build trust.
