Doing the right thing is never the wrong thing to do

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When we get taken advantage of by a business, or when things just don't go right, we want them to fix it. Sometimes they can't give us exactly what we expect, but they have to do something if they expect us to ever come back. Some business owners just don't get that concept.

"Don't tell me what you can't do...tell me what you will do"--that has always been my philosophy when dealing with customers. If you own a business and deal with the public, this podcast is for you and your team

Email Lennie at [email protected]