Emotional Intelligence and the MSL: More Important than EVER

In this episode, Doug Yau from Sanofi joins Tom Caravela to delve into the critical role of emotional intelligence in the MSL profession. They explore the definition, components, and the profound impact of emotional intelligence on influence and access within the industry. Doug shares insights on how emotional intelligence can be taught and improved, emphasizing its importance in company culture, leadership, and during interviews. The discussion also covers strategies for assessing and developing these skills. The episode wraps up with reflections on the conversation and a call to action for listeners.

Doug Yau, Sr Director, Oncology MSLs at Sanofi discusses why Emotional Intelligence is more important for MSL success than ever before.

Doug shares…

👉 What Emotional Intelligence (EQ) is in his own words

👉 Why EQ is important for MSLs at the present time

👉 How to improve your emotional intelligence

👉 What companies should be offering to help employees develop EQ

👉 How does EQ play a factor in interviews

The podcast is available through the links below:

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️ ️ 〰️ Apple: https://lnkd.in/egSthAz

️ ️ 〰️ Stitcher: https://lnkd.in/eqB-2wb

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MSL Talk is a podcast that features helpful information for current Medical Science Liaisons, Medical Affairs leaders, job seekers looking to break into the pharmaceutical industry in their first MSL role as well as anyone interested in hearing good industry conversation and medical affairs discussions.

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(0:00) Introduction of guest Doug Yao and episode topic
(0:30) Social media and live event announcements with milestone appreciation
(1:37) Doug Yao's background and role at Sanofi
(2:48) Emotional intelligence and its importance in the MSL profession
(4:16) Understanding emotional intelligence: Definition and components
(5:20) The impact of emotional intelligence on influence and access
(8:31) Teaching and improving emotional intelligence
(13:04) Emotional intelligence in company culture, leadership, and interviews
(19:48) Assessing and developing emotional intelligence skills
(23:15) Closing remarks and call to action