Reinventing Jobs: Applying Automation in the Workplace (Ravin Jesuthasan)

Reinventing Jobs: A 4-Step Approach for Applying Automation to Work

- The intent of automation should not be eliminating jobs, but achieving the optimum synergy of humans and automation.

- Return on Invested Performance is a critical metric for getting the best bang for your buck when choosing systems to automate

- Repetitiveness, human interaction, and cognitive load impact if automation is worthwhile