The Experience Maker
- Author
- David Hancock
- Published
- Tue 26 Oct 2021
- Episode Link
- https://morganjamesradio.libsyn.com/the-experience-maker
Dan Gingiss joins us to discuss his new book, The Experience Maker.
Every company and brand can create a remarkable experience that customers can’t wait to share. We are all in customer experience and customer service.
Everything you do is part of the customer experience. Anyone can immediately implement ideas that can improve the customer experience without needing a huge budget or manager approval.
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