91. How to escalate

We’re all humans, working with other humans, making it up as we go. This means there are going to be times when we’re stuck and just don’t agree on the path forward. This week we’re diving into when to escalate and how to do it in a way that’s effective and kind. Escalating something can quickly make people turn into jerks that have to be right, but when you follow the steps outlined in this week’s episode, it’s magic and so much more fun. List and learn.

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