483 - Simon Morris on Customer Loyalty
- Author
- Modern Mindset
- Published
- Wed 24 Apr 2024
- Episode Link
- https://adamcox.libsyn.com/483-simon-morris-on-customer-loyalty
Adam Cox is joined by Simon Morris from Service Now. Simon tells all about his new research that has been carried out about customer loyalty, as well as its findings. Also, the two discuss the use AI and AI Chatbots when it comes to providing customer support.
