Why 8% of Conversations Make or Break Your Leadership

In this Mission Matters episode, Adam Torres interviews Bill Benjamin, Partner and Keynote Speaker at the Institute for Health and Human Potential (IHHP). Bill explains the concept of “Last 8%” moments—those make-or-break conversations and decisions most leaders avoid. Backed by research and case studies from Fortune 500 companies, Bill reveals how emotional intelligence, connection, and courage drive lasting impact in leadership and life.

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