Ep. 32: Keys To Communicating Better In The Workplace

In this episode, Jeremy is joined by Jeanne Brett, Professor Emerita of Management & Organizations at Northwestern University, and an expert on the topics of multicultural teams, managing workplace conflict, and negotiation. You’ll hear about:

1:25 - What it means to be part of a multicultural team 

10:31 - How leaders can prevent differences from causing conflict 

16:45 - The role of trust in negotiation

25:35 - Using AI to help with negotiation training 

29:08 - Other skills that good negotiators possess

Today's Guest: 

Jeanne Brett, Professor Emerita of Management & Organizations, Northwestern University 

Jeanne Brett is the DeWitt W. Buchanan, Jr. Distinguished Professor Emerita of Dispute Resolution and Organizations for the Kellogg School of Management at Northwestern University. 

Brett is a negotiation scholar and educator.  Her award-winning book, Negotiation Globally, now in its 3rd edition, was recently joined in 2022 by Searching for Trust in the Global Economy written with Tyree Mitchell.  Her current research projects engage AI to understand how negotiators use strategy. 

Brett initiated Kellogg’s negotiation course in 1981 and has taught negotiations all over the world. She is also currently the president of the nonprofit, Negotiation and Team Resources, where she hosts monthly conversations to introduce negotiation educators to the latest research and teaching materials.

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Connect With Our Host:
Jeremy Tiers
https://www.linkedin.com/in/jeremytiers/
https://twitter.com/CoachTiers

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