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Chapter 12 - When you’re a cleaner, you’d rather be feared than liked.
- A cooler will keep his opinions to himself, a closer will talk behind your back. A cleaner will say it to your face
- A cleaner wants to beat the competition when they're at their best.
- A cleaner moves silently under the surface, doing all the work without big noise and theatrics. But when the time comes, they'll unleash the power of a tsunami and dominate
- You don’t have to be loud to be the center of attention. Actions and results lead to complete control.
- A cleaner never has to gloat about how good he is. Talk is always free. Usually the loudest person in the room is still trying to convince themselves.
- Your intimidation tactic is to be a winner. Your actions and results are what intimidates others
- Respect isn’t just about physical dominance, but intellectually & mentally which comes from discipline & self control
- Talent isn’t enough. You need to develop the mental acuity to compete & dominate through the tough times
- You earn respect by excellence in everything - on & off the court. Everything you do is a reflection of you.
- Being exceptional makes you stand out, you need to embrace setting yourself apart from everybody else
- When you’re truly obsessed with winning, you’re not concerned with feelings, compassion or loyalty
Chapter 13 - When you’re a cleaner, you trust very few people.
- Coolers are afraid of the truth. Closers dig for the truth. Cleaners know when you’re lying and wait for the truth to show itself
- Be careful who you surround yourself with, are they there for your success or for you
- A cleaner never forgives or forgets
- It’s your responsibility to surround yourself with good people
- A cleaners job is to know what skills and weaknesses everybody on the team has and it’s their responsibility to put them in the best place
- You need to be surrounded by people who will tell you the truth. No ‘yes men’
- The truth is simple it requires no rational, explanation or excuse. The truth should be simple and direct.
- Be direct with rejection, a no, should be all you need. The minute you give an explanation, the other person will keep asking until you set them straight, or give in
- Make sure you know what you know, and know what you don’t know. When you ask for advice, don’t look for the answers you want to hear, look for the advice you don’t want to hear
- When a cooler speaks you have doubts, when a closer speaks you listen, when a cleaner speaks, you believe
- You can listen to others and just add it to the information set you make a decision on
Chapter 14 - When you’re a cleaner, you don’t recognize failure. You know there’s more than one way to get what you want
- A cooler accepts what he can't do and gives up. A closer recognizes what he can't do and keeps working at it. A cleaner knows what he can do and stays with it until he decides to do something else
- If you don’t succeed at everything you do at your first attempt, does that mean you’ve failed?
- A cleaner sees failure as an opportunity to manage and control a situation and create an opportunity.
- How many different pathways can you create to success?
- Failure is only a failure when you decide it to be. As long as you keep working on success, you haven’t failed
- Success and failure are both mental states. One person’s version of success could be another one’s version of failure. You need to define the parameters by which you define success, nobody else can tell that for you
- When someone else tells you you’ve failed, that’s really them telling you that if they were you, they would have felt like a failure and given up.
- Dealing with setbacks is how you achieve success, you learn, you reassess and execute until you become successful. Nobody starts at unstoppable, you have to work there through failure after failure
- Make the choice to turn failure into success, move to the next step in (continued)