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Episode 35 - Service Electrician Success - Combat Overwhelmed Clients

Author
Clay Neumeyer
Published
Wed 29 Mar 2023
Episode Link
None

As an electrical contractor, dealing with clients who feel overwhelmed can be a challenge. 

When you lack experience and don't have many options to offer, you may find yourself scrambling to come up with quick solutions. This can leave both you and the client feeling overwhelmed and confused.


You need to remember that it's not just about having the right solutions to offer, but also knowing how to effectively communicate those solutions to your clients. 


When a client feels overwhelmed, they may become hesitant to use your services. As a result, you lose the job entirely. 


Therefore, it's important to communicate your options clearly and concisely in a way that your client can easily understand. Avoid using technical jargon and instead focus on explaining how your solutions can solve their specific problem.


In addition to clear communication, visual aids can be an effective tool to help clients understand their options. You can break down each option and explain how it addresses their issue, eliminating the ones that don't fit their needs.


By effectively communicating and helping clients understand their options, you can build trust and respect with them. They'll be more likely to move forward with the job, knowing that they can count on you to provide them with the solutions they need.

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