Southwest Melts Down, Grayson NYC Review And A Shortcut to Marriott Titanium Status?

Richard and Ed jump into the new year with a recap of their holiday travel to New York and Charleston.  Both Richard and Ed give a review of the new Grayson Hotel, part of Hyatt's Unbound Collection.

Marriott had some interesting developments as it pertains to credit card nights and elite night credits. 

Lastly, Richard and Ed catch up on the massive Southwest meltdown over the holidays.

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