198: Outsourcing's New Wonder| Bryce Maddock, CEO, TaskUs

Once upon a time, the word "outsourcing" was associated with such dry-cleaned, stodgy corporate monikers as EDS, IBM, and CSC. No more. Join us when Bryce Maddock, CEO of TaskUs, reveals the outsourcer's unconventional first growth chapter and the unique business dynamics that would lead a cluster of high-tech startups to leverage the outsourcer's offerings and propel it into the ranks of middle-market firms.

“We've invested heavily in our (customer-serving) employees. We call this mentality front line first.… These are the people that matter the most. They are the ones who are keeping the lights on and the ones that are getting our bills paid.” - Bryce Maddock, CEO TaskUs