Hands-On to Hands-Free: Empowering Operations Teams through AI and Automation

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FULL SHOW NOTES
https://www.microsoftinnovationpodcast.com/665

Stevie Sims shares his journey from chemical plant operator to lead Power Platform developer at Shell, demonstrating how business expertise combined with low-code tools can transform organizations.

TAKEAWAYS
• Started career in operations, climbing towers and turning valves before discovering Excel
• Hurricane Ida became a pivotal moment when he built a Power BI dashboard to manage recovery
• Transitioned from citizen developer to fusion team member building complex apps and automations
• Believes companies should encourage operational experts to upskill with technical tools
• Emphasizes the importance of business knowledge when developing technical solutions
• Advocates for "ring-fencing" talented citizen developers for focused development periods
• Prevents duplicate development efforts through idea triage and solution sharing
• Featured in new book "All Hands on Tech: AI-Powered Citizen Developer Revolution"

Check out "All Hands on Tech" by Ian Barkin and Tom Davenport, featuring Steve's story and other inspiring examples from the low-code no-code space.

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Thanks for listening 🚀 - Mark Smith