Dynamics 365 Customer Insights vs Azure Synapse with John Wiese

John Wiese's hobbies and interests.
Talks about John’s career background.
A brief introduction about John Wiese’s journey within Microsoft to his current role and what's involved.
John’s involvement with Surface Duo, Flutter Dev, Dart and Dynamics 365 Customer Insights
An overview of what Dynamics 365 Customer Insights is
What makes Dynamics 365 Consumer Insights so Powerful
Find out more about Microsoft Partner Training
A conversation about how customers use Customer Insights
Determine if customer Insights is best for your organization?
Explore all about Audience Insights and Engagement Insights
Learn about the Architecture of Customer Insights
Discusses how Machine Learning and AI fit into Dynamics 365 Customer Insights
Talks about Connectors available and the gaps.
Discover what's new in this wave release that John is excited about.
Examples of the use cases in the B2B as well as B2C
What does John see in Public Sector and NGO's when it comes to Customer Insights?
Customer Insights vs Azure Synapse
Introduction to Azure synapse
How do Azure synapse and customer insights work together?

Resources Mentioned

Customer Insights partner resources (including on-demand training videos/labs): https://aka.ms/CIPartner
Customer Insights videos: https://aka.ms/CITV
Customer Insights in Under 5: https://aka.ms/CIUnder5
Customer Insights docs: https://docs.microsoft.com/en-us/dynamics365/ai/customer-service-insights/overview

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith

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