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S05 | E08 The Language of Receiving Feedback with Dr. Teresa Peterson

Author
Lindsay Recknell
Published
Mon 30 May 2022
Episode Link
http://www.mentalhealthforleaders.com/

As leaders, we know the importance of giving feedback. Our teams need to know how they’re doing so everyone can work better…more efficiently and at a higher level of excellence.

But what about receiving feedback? It matters how our teams receive the feedback we give them, and how we, the leaders, receive feedback ourselves.

It could take a lot for a team member to come forward and give honest and open feedback to their manager, even if that leader asks for it so it’s essential that they feel safe to do so. Simply telling them it’s safe isn’t enough - leaders have an opportunity to grow a culture of psychological safety through open and proactive communication.

On this episode of Mental Health for Leaders, Dr. Teresa Peterson is sharing more about receiving feedback and building trust. She shares what trust-building really looks like, why language is so important, and why organizations are truly centers for relationships. She also gives listeners some of the language leaders can use to respond to the feedback they receive in a productive way.

About Teresa Peterson:

Dr. Teresa Peterson is the Director of Learning and Development for Sarah Noll Wilson, Inc. Teresa is passionate about applying best practices for learning to make development experiences meaningful, engaging, and accessible for all types of learners. In her role, Teresa co-creates powerful learning content and guides deep research. Teresa holds a Doctorate in Education from the University of Northern Iowa and brings over twenty years of experience teaching, facilitating, and leading. People love Teresa’s grounded energy, depth of thought, and ability to listen deeply. Teresa is trained in Immunity to Change coaching and is completing her certification in Appreciative Inquiry. Connect with her on LinkedIn.

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