Episode 19: Getting Money Over the Front Counter

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Today, we’re going to talk about the most powerful question your front office team can ask to collect money over the front counter. 

We’ve trained our patients over the years that they don’t have to pay for their visit for several months AFTERWARDS…wow…I don’t know of any other industry that allows its customers such lax payment terms! 

In doing this, you are effectively making interest free loans. Don’t. 

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