MBS084 - LIVE SHOW - PwC - People, Robots and The Future of Intelligent Automation

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So, I have a question for you. Have you heard of disruptive technologies like robotics, artificial intelligence and 3D printing before?” Now, I imagine that you would have heard of these terms before. But what if I asked you this: “What workforce will need to employ in the future because of these technologies?” You probably haven’t given that much thought but the truth of the matter is that you are not alone.Since the industrial revolution, we have attempted to automate our businesses as much as we can to drive operational efficiencies –think about the robots that assemble todays cars on the world’s largest production lines, where there used to be thousands of men literally assembling cars piece by piece, today you have a small army of highly efficient intelligent machines doing the job instead.But the advent of computing heralded a new age for automation, as companies today can automate and outsource not only physically demanding tasks but also those traditionally requiring human cognitive abilities. You see, robots and artificial intelligence are combining to create the next evolutionary step in driving efficiencies across a wider variety of tasks, processes, job functions, business areas, and industry sectors. It is called “Intelligent Automation” and it combines new technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA) to enable businesses to automate all kinds of processes across geographical borders for the very first time. So, to what extent will robots rule the workforce of the future? How much is science fiction and how much is based in reality? And most importantly, how do you prepare yourself for a future when thanks to exponential technology, there can be any number of possible futures? In this live podcast with PwC South Africa, we explore the world of intelligent automation and its implications for the modern-day business world. Your panelists include Brandon Stafford, the intelligent automation lead for PwC Australia, Alistair Hofert, the intelligent automation lead for South Africa, Barry Vorster the People & Organisation Partner for PwC South Africa and Costa Natasas, the Banking and Capital Markets Lead for PwC South Africa – and of course myself.

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