B2B benefits of 24/7 chat -- Nelson Bruton IV // Interchanges
- Author
- I Hear Everything
- Published
- Fri 18 Dec 2020
- Episode Link
- https://martechpod.com/episode/b2b-benefits-of-24-7-chat-nelson-bruton-iv-interchanges
Ben and Nelson discuss the efficiency of having 24/7 chat representatives, the value exchange for the feature, and how the chat service is also used as a qualification process.
