Mktg_Podcast-4: Digital Retail, Metaverse, Outsourcing

We start with the news of Amazon closing their physical retail (not grocery) stores and the interplay between physical and digital commerce, which leads us to emerging applications of the Metaverse and the difference between the promise of a tech trend and the reality of today’s use cases. We end with a discussion of outsourcing and its impact on business profits and identity.

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