Maruzen Research: Brand Extension Success Lessons

This examines Maruzen Research, a successful brand extension by a long-standing Japanese bookstore, Maruzen.

It explains how brand extension, the application of an existing brand's trust and recognition to a new product or service category, can foster new market opportunities. It details Maruzen's strategic approach to leveraging its reputation for specialized books into a digital subscription service for tax and accounting professionals, highlighting the three steps of clarifying existing brand assets, transitioning to a new category, and extending and expanding trust.

Furthermore, it explores the positive outcomes of this extension, such as an expanded user base and strengthened publisher relationships, while also discussing potential risks like brand dilution and cannibalization, and how Maruzen effectively mitigated them.