This episode discusses Costco's strategic marketing approach in the US, focusing on its shift to include high-end merchandise alongside its traditional bulk discount items.
It highlights how Costco is expanding its brand image beyond being solely a low-cost retailer by offering luxury goods like Rolex watches and gold bars.
It explains how Costco utilizes the marketing 4Ps (Product, Price, Promotion, Place) in a coordinated and customer-centric manner to create a consistent and appealing brand experience.
The discussion emphasizes the importance of maintaining consistency across all marketing elements and ensuring the new strategy aligns with Costco's core value of providing good value. This approach aims to attract affluent customers while retaining its existing customer base and creating a treasure-hunt atmosphere.