Clearer Comms, Happier Teams: Accessibility Tips Every HR Consultant Needs

If you’ve ever handed over a policy, launched a new process, or uploaded something to a client’s intranet — only to wonder if anyone actually understood it…

This episode is for you.

I’m joined by Katie Merrien, founder of CommuniKate Design, who specialises in turning complicated information into clear, engaging visuals — and making internal communication genuinely inclusive.

We’re not talking about fluffy graphics. We’re talking about improving performance, confidence, and clarity by helping every employee access the info they need to thrive.

In this conversation, you’ll hear:

• Why most HR documents are accidentally excluding the very people they’re meant to support
• What “accessible communication” really means — and how it boosts performance and compliance
• How to transform dry content (yes, even GDPR) into something people actually want to engage with
• The surprisingly simple tweaks you can make to policies, onboarding packs, and websites
• Why inclusive design isn’t just about being kind — it’s a commercial advantage

Whether you want to improve your own consultancy materials or help your clients create more inclusive workplaces, this episode will show you how better communication leads to better business.

So give it a listen — and see how you can stand out by making your work simpler, smarter, and more accessible to all.

Timestamps:

00:00 – Why HR policies confuse staff (and how to fix them fast)
The cost of unclear HR documentation.

01:55 – What are the benefits of accessible communication for HR consultants?

03:12 – Turn complex HR docs into visual content employees understand

05:49 – How to support employees with low literacy in HR
14 million UK adults struggle with written content — here’s how to help.

07:53 – Writing HR content for neurodivergent employees
How to support autistic, dyslexic, and ADHD staff with inclusive writing.

09:00 – Website accessibility tips for HR consultants
Quick fixes to avoid excluding disabled or neurodivergent users.

10:47 – Colour contrast mistakes that affect HR accessibility
Why poor design can undermine your website messaging.

13:33 – How to audit HR documents for accessibility compliance
Ensure your content meets the Equality Act 2010 standards.

15:55 – Add accessible communication to your HR consultancy
Stand out and charge more by making inclusion a USP.

17:14 – How to create inclusive onboarding content
The easy fix for contracts and handbooks so everyone can engage.

18:56 – When to bring in an accessibility specialist
Expert input enhances client outcomes.

20:41 – Poor communication and Equality Act risk
The compliance gaps HR consultants often miss.

22:14 – Build accessibility into HR from the start
Save time and money with inclusive design.

24:00 – Use captions and video to boost HR training engagement
Why subtitles increase accessibility and effectiveness.

27:17 – Final message: Inclusive HR comms = better teams
Katie's advice for HR consultants ready to lead.

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