Snippet: Irish Tech Unicorn Intercom's Co-Founder Des Traynor speaks on Innovation Strategies Against SaaS Copycats.

When you're a business owner, the last thing you want to see is another company copying what your company does. Copycats are an especially common problem when it comes to SaaS.
We caught up with Intercom’s co-founder and Chief Strategy Officer Des Traynor at the Web Summit where he talked about how you can you deal with copycats.
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