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Ep 119: Marketing with a Capital M with Steve Whaley

Author
Kevin Oakley: New Home Marketing from Do You Convert
Published
Thu 24 Sep 2020
Episode Link
https://www.doyouconvert.com/blog/ep-119-marketing-with-a-capital-m-with-steve-whaley/



Steve Whaley


We are joined by Steve Whaley, Director of Corporate Marketing at Fischer Homes, to discuss how research, data and inter-departmental alignment drives his organization’s marketing strategy. Plus, it’s PSL season! Kevin likes them, Julie doesn’t, and Andrew resists.


Story Time (2:08)



  • Andrew could not find pictures of his community’s model on his builder website, but it was on a syndicate website. If you’re not getting traffic for your own homes and communities, someone else is.

  • Julie finally refinanced and the process was enjoyable(ish)! That also begs the question… would you be happy in your home until you recoup the expense of refinancing?

  • Kevin has a new favorite story… a new builder partner is hitting it out of the park, but doesn’t understand why ad strategy is the driver. Kevin loves explaining why.


Event Updates (18:23)



  • Online Sales & Marketing PULSE, October 6-7 – 200+ tickets sold! Get yours now at dycpulse.com.

  • Davies Imaging is the 18th sponsor!

  • Also… Professor Oakley in the works?


In the News (20:51)



360 Topic of the Week: Marketing with a Capital “M” with Steve Whaley (37:33)


Steve is Director of Corporate Marketing for Fischer Homes, which operates in six markets and is on track to close 3,000 homes this year. Tune into this interview to learn:



  • How Steve was an early adopter of the online sales model, and worked with Mike Lyon even before Kevin did

  • How their online sales team has grown to 8 Online Sales Specialists and is centralized like the other major departments

  • Steve’s approach to data analysis and research in marketing and the larger role of marketing within his organization

    • Side note: Steve has two people with math degrees on the marketing team.



  • Why inter-departmental alignment is critical

  • His career journey from CPG to candy to homebuilding

  • Fischer Homes sales were up 138% in June 2020 – how his team was prepared for the changes brought on by the pandemic


Resources Mentioned:



Questions? Comments? Email [email protected] or call 404-369-2595 and we’ll address them on the next episode.


More insights and opportunities in the Market Proof Marketing Facebook group.


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A weekly new home marketing podcast for home builders and developers. Each week Kevin OakleyAndrew Peek, and others from Do You Convert will break down the headlines, share best-practices and stories from the front line, and perform a deep dive on a relevant marketing topic. We’re here to help you – not to sell you!


The post Ep 119: Marketing with a Capital M with Steve Whaley appeared first on Online Sales and Marketing for Home Builders - DYC.


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