21: The Bounds of Service
- Author
- Luke Freeman, Hannah Bratterud, Chris Province
- Published
- Tue 07 Jul 2020
- Episode Link
- https://magicintheroom.libsyn.com/-21-the-bounds-of-service
In this episode, Hannah, Chris and Luke explore the question “what is service?” and outline the three elements of an exceptional service experience. Stay tuned to the end for a special bonus: personal experiences with brands providing the best, and not-so-great service experiences!
