1. EachPod

Meet The New Barista Making Your Coffee...I, Robot

Author
Dell Technologies, Mark Schaefer, Douglas Karr
Published
Wed 03 Jul 2019
Episode Link
https://luminaries-talking-to-the-brightest-minds-in-tech.simplecast.com/episodes/316142f7-316142f7

Listen In To Learn:



  • How robotics is connecting customers to the perfect cup of coffee

  • Why having a sustainable supply chain is important to Briggo

  • Why the future is not filled with robot workers but a human-machine partnership

  • How to use data to create a better customer experience

  • How diversity and inclusion helps Briggo to be an innovative technology company


Even A Good Cup Of Coffee Can Have A Good Technology Story Behind It

Employees being afraid of robots taking their jobs is not a new storyline. But if a machine can make up to 100 cups per hour, 4 times the number of a traditional barista, are these fears really unfounded? Well, don't worry because the truth is that robotics still create more interesting and challenging opportunities for people to work versus taking away.


Briggo's vision is to provide their customers a Connected Coffee experience, a confluence of digital and physical experiences that drives growth and on-demand delivery of perfect cups of coffee through data and robotics.


On this episode, Marsha Osborn, Chief Operating Officer, discusses what drives Briggo to be so passionate about their relationships with the bean supplier, their team, and their customers.

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