Fighting Cultural Resistance: Moving From Brick&Mortar to Click&Mortar
- Author
- MING Labs
- Published
- Thu 14 May 2020
- Episode Link
- None
Rod Strother has taken up digital and social leadership roles at Lenovo and StarHub, transforming e-commerce and social media to improve customer experiences. He shares his story on overcoming cultural resistance and transforming digital customer journeys to make businesses thrive.
