LJNRadio: Employment Notebook - Keys to More Effective Listening

Communication skills are often cited at the top of desired abilities from employees. While we tend to think that means expressing our own thoughts, listening can be the more important component of the communication spectrum. Kathy Rapp, senior vice president and co-owner of hrQ, gives Tim Muma strategic ways we can all practice more effective listening. Kathy stresses that by improving our listening skills, our overall communication will be strong, and it will lead to bigger and better career opportunities. Employment Notebook explores various topics of interest to those seeking new employment and employed individuals. Expertise and real-life experiences are shared to help employees and managers achieve success in the workplace.