AT&T Business EVP reveals how the carrier uses AI to keep customers happy
- Author
- Phil Harvey
- Published
- Thu 30 Jul 2020
- Episode Link
- https://shows.acast.com/lrpods/episodes/6112c70cdd5fed00129fbc2d
Sorabh Saxena, EVP of Customer Service & Operations for AT&T Business, joins the podcast to discuss how AT&T is incorporating artificial intelligence and machine learning into their approach to improving the customer experience.
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