S4E11: Leading with Empathy with Jim Carlough

Text Jason @ Leadership Voyage

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Leadership + Writing a Book

• even though there's a gene for some tendencies, leaders are made and not born
• he wrote a book because managers aren't given guidance when promoted
• he started mentoring others and common manager challenges were around dealing with people
• Jim stopped watching the news because he wasn't sure who was telling the truth anymore

Integrity

• it's the foundation of effective leadership
• "Did I do anything today for my benefit that was at the expense of someone else?"
• Integrity leads to trust, commitment, focus, and retention
• to build integrity, journal, listen to your people, and take notes
• CEOs aren't necessarily role models, but they are easy to find references to help us connect the dots

Empathy

• put yourself in the shoes of your employee, understand the problem, and help them solve it
• "What would I want?" when thinking situationally about others
• very challenging to develop empathy
• we're afraid to say the wrong thing; first, start by listening
• ask yourself where you've seen empathy being shown and then model it
• people right now need to hear "it's going to be okay"

About Jim Carlough in his own words: I am a graduate of Seton Hall University, South Orange, New Jersey with a degree in Psychology.  I am an accomplished executive with experience in the C-suite and EVP/VP with over 30 years of expertise in driving explosive growth and profitability for healthcare and healthcare technology organizations ranging from start-ups to large scale enterprises. With a demonstrated history of success in building high-performance teams, revitalizing struggling portfolios, and leading successful M&A integrations.  A strategic leader capable of energizing and transforming any organization.

His 2024 book is "The Six Pillars of Effective Leadership."

Leadership Voyage
email: [email protected]
linkedin: https://www.linkedin.com/in/jasonallenwick/
youtube: https://www.youtube.com/@LeadershipVoyage
music: by Napoleon (napbak)
https://www.fiverr.com/napbak
voice: by Ayanna Gallant
www.ayannagallantVO.com
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