Leadership Impact

The end of an era! In this special “end-isode,” Kari and Paul look back not only on this season in which we’ve explored trust, but on the past one-and-half years of Leadership Impact.

For full showno…

Sooner or later, all of us will experience betrayals in life. The key isn’t going to the ends of the earth to avoid betrayals altogether. That will never happen. Rather, the key is in learning how to…

When we think of a “betrayal,” we often think of an earth-shattering, personally-devastating, stabbed-in-the-back sort of deception. But betrayals come in all shapes and sizes. And failure to acknowl…

How often do we think we are on the same page with our colleagues—only to find out a little (or a lot) later that we had our wires completely crossed? Unclear agreements are incredibly common. In fac…

Moods are everywhere! We are always in one mood or another. In a way, they are the background tone of our existence, the lens through which we see the world. In this episode, Kari and Paul look at wh…

We often think of trust as a binary -- either you have it, or you don’t. Either it’s there, or it isn’t. Like a light switch, we think trust is either “on” or “off,” with nothing in between. This ext…

Whenever we get stuck in a downward cycle of distrust, even the smallest perceived slight can appear as an existential threat to our existence, and the faintest provocation can send us up the wall. I…

Feedback. Many of us cringe at even the thought of giving it—let alone receiving it. But navigating feedback is an absolutely critical skill for maintaining the health of our relationships and our or…

“Fake it till you make it.” That’s advice we often hear for how to step up our game at work. But as it turns out, when it comes to building trust, that advice just doesn’t work very well. Why do we o…

Distrust often starts innocuously enough. A bit of gossip. A smidge of dissent. But as the saying goes, “When it rains, it pours.” Before you know it, a snowball effect takes hold, and the whole orga…

We are living in frightening, unprecedented times. Now more than ever, it’s easy to fall out of trust—with society, the government, the financial markets, and more broadly, with the prospect of a bri…

When it comes to building trust, we often turn it into a waiting game. “I will get around to trusting her…but she needs to prove herself first.” “Why should I re-engage with him if he’s the one who m…

When it comes to trust, people are prone to “either/or” thinking. Either “I trust you 100%” or, once that trust is compromised in any way at all, “I can never trust you again!” In this episode, Kari …

Blaming. Complaining. Gossiping. Justifying. Avoiding. Defending. So often, these harmful behaviors seep into our everyday interactions at the office. As leaders, we do our best to head off these bad…

We’re back! Welcome to Season Three of the Leadership Impact podcast. In this “teaser-isode,” we set the stage for this season’s topic: building and sustaining trust. So many of us think of trust as …

This season flipped the script on traditional thinking, causing a fundamental shift in the way we relate to accountability.

In the old paradigm, accountability was about explaining what went wrong; i…

For many, performance reviews are nothing more than an end of year obligation that devolves into uncomfortable conversations about performance gaps and compensation. However, if we structure them to …

“It’s not my job!” When silos run workplace dynamics and the “not-my-job” mantra leaves projects disconnected, the likely culprit is the “hierarchy mindset.” For many organizations, a hierarchical st…

Like curiosity, loyalty is another key to accountability. This may seem counterintuitive -- afterall, isn’t our loyalty to others what makes holding them to account difficult in the first place? Actu…

Curiosity levels up any professional’s ability to address problems without causing others to become defensive. And, it turns out what we get curious about makes a difference! Different questions trig…