One simple tweak, one very big difference
- Author
- Geoff Welch
- Published
- Sun 13 Jul 2025
- Episode Link
- None
At the beginning of June I spent a week on a cruise ship, intentionally cut off from the internet.
Before I left, I diligently tied up loose ends and set up my out of office email so that I wouldn’t leave anyone hanging.
It was a blissful week of sun, sand, and sea. And naps.
And then I came home and reconnected to all the things.
I was greeted with a couple of text messages – a medium with no out of office functionality – from a client asking for feedback who likely spent the week wondering (at least once or twice) why I was ignoring them.
In that moment I realized that I needed to start proactively reaching out to clients with my upcoming availability before disconnecting.
I added the behavior to my travel prep checklist and now this gap won’t exist next time.
As leaders we need to be constantly collecting feedback (did this work?) and iterating our habits (let’s try tweaking this…) to ensure we are being more effective tomorrow than we were yesterday.
Helping your team grow into their potential starts with you consistently embracing the opportunity to do it better next time.
OPPORTUNITY FOR ACTION: Reflect on the past week and identify anything that could have worked smoother. Identify something you can do (try?) to improve it and “install” it in your process for next time.
My free PDF, “100 Questions for Better 1-1 Meetings,” will help you upgrade the 1-1 conversations with your people so you can easily unearth their hidden potential and uncover valuable insights about your organization. Grab it today!
My free PDF, “100 Questions for Better 1-1 Meetings,” will help you upgrade the 1-1 conversations with your people so you can easily unearth their hidden potential and uncover valuable insights about your organization. Grab it today!
