Coaching Your People For Grit And Growth with Anna Gould

In this episode, I sit down with Anna Gould, Director of Sales at GCI Communications and unofficial holder of the title “Person Most Likely to Know the Answer to Your Problem.” Anna’s career is a masterclass in growth through grit, humility, and relentless curiosity. From swapping physical tapes at her parents’ wireless cable company in Fairbanks to leading a statewide sales team, she’s never stopped learning—or leading.

We talk about how chaos fuels her creativity, how she mentors her team using a practical coaching method called GROW, and how her introversion hasn’t stopped her from becoming one of the most connected and influential people in the company. Anna also shares her distaste for “that’s not my job” thinking, the power of delegation (and Dolly Parton children’s books), and what it really means to advocate for yourself—and for others.

Anna’s story is packed with insight, warmth, and just the right amount of Red Sox/Yankees trash talk. You’re going to love this one.

Connect with Anna:

LinkedIn: Anna Gould