Ivana, Part 2 - Students as Customers?

Ivana seeks another perspective on addressing biases (2:45)

Engagement cuts across all groups (3:45)

Dr. Phil Schlechty influenced David’s views on learning (4:15)

Your mom’s opinion matters (4:45)

Affiliation requires collaboration (5:30)

All learners “bring motives to the table” (6:25)

It’s the work that engages the learner (7:00)

A, B, or Not Yet (7:00)

Diversity of interest (8:05)

Engagement and learning, cradle to grave (9:15)

Ivana shares some thoughts on balancing universality and individual contexts (9:45)

Engage all or engage most? (10:30)

Attention as the currency of a student’s time (12:40)

Ivana digs into the “student as customer” concept(14:40)

School as a place for the creation of a civic project (15:10)

Students have choices, even in a compulsory attendance context (16:30)

The student-customer metaphor (17:30)

School’s connection to community – the metaphor expanded (18:25)

Different types of teaching and the effect on learner engagement (20:10)

Ivana describes some university experiences in Europe (21:00)

Clarifying the meaning of student choice (22:00)

The most important customers (24:45)

David and Ivana agree (25:20)

Ivana asks about the Professional Association of Georgia Educators (25:25)

Safe schools, wraparound services, funding formula, and the teacher pipeline (26:25)

PAGE benefits – individual, school, profession (28:30)

True accountability (29:15)

Generosity, patience, and community matter (30:25)

Ivana highlights important concepts in the customer metaphor (31:20)

David and Ivana agree, again (32:10)

Ivana points out the great contributions of teachers (32:30)

Ivana’s grandmother is still serving in a teaching role (33:50)

Music for Lead. Learn. Change. is Sweet Adrenaline by Delicate Beats

Podcast cover art is a view from Brunnkogel (mountaintop) over the mountains of the Salzkammergut in Austria, courtesy of photographer Simon Berger, published on www.unsplash.com.

Professional Association of Georgia Educators

David’s LinkedIn page

Lead. Learn. Change. the book

Instagram - lead.learn.change