Deciphering Twilio's CustomerAI: A Paradigm Shift in Churn Prediction
- Author
- Latent Space AI
- Published
- Thu 21 Mar 2024
- Episode Link
- https://podcasters.spotify.com/pod/show/latent-space-ai/episodes/Deciphering-Twilios-CustomerAI-A-Paradigm-Shift-in-Churn-Prediction-e2hc8tb
In this episode, we analyze Twilio's disruptive foray into AI-powered customer analytics, spotlighting their groundbreaking CustomerAI capabilities that enable precise prediction of churn behavior, heralding a new era of proactive customer retention strategies.
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