E78: Championing Customer Loyalty with Vinay Parmar
- Author
- Label Sessions
- Published
- Fri 23 Feb 2024
- Episode Link
- https://rss.com/podcasts/labelsessionspresents/1359021
In this episode, Maxine Mackie of Label Sessions talks to Vinay Parmar.
Vinay is a customer experience leader with a career spanning over 25 years, revamping National Express as their MD turned Chief Customer Experience Officer.
Now, he’s the founder of his own agency Dhruva Star, championing loyal customers who choose change.
