🚀 Ever felt overwhelmed by conflicts in your project management journey? Master Conflict Resolution: A Project Manager's Guide is here to turn the tide in your favor! Dive into this empowering guide, where Ed, your trusted mentor, reveals proven strategies that promise to elevate your management skills from chaotic to harmonious. Whether you're new to the channel or a seasoned viewer, this video is your beacon to navigating project conflicts with grace and assertiveness.
In this video, you'll uncover:
- The AITO framework for conflict resolution, a blend of PMBOK principles and real-world scenarios.
- Assertive communication techniques are used to address and resolve conflicts without escalation.
- Building a Support Network within your team for a collective approach to conflict management.
- Knowing Your Rights and leveraging them to foster a bully-free work environment.
- Personal Empowerment Tips to thrive amidst project challenges and rise above imposter syndrome.
CHAPTERS:
0:00 - Conflict Management in Project Environment
1:10 - Conflict Resolution Techniques
6:50 - Identify and Address Potential Stress Points Early
8:22 - Set Expectations Early and Often
9:13 - Establish and Lead with Open Communication
10:52 - Encourage Team Bonding to Build Trust
12:04 - Focus on Solutions, Not Blame
13:21 - Recognize and Reward Collaborative Behavior
14:04 - Seek External Mediation for Unresolved Conflicts
15:30 - Reflect and Learn from Every Conflict
16:20 - Facilitate Constructive Disagreements Using Collaborative Techniques
18:40 - Conflict is Going to Happen, How You Address it is What Matters