How to Create a Culture Where People Actually Want to Learn

L&D doesn’t win by running more courses, it wins by driving performance.

In this episode, I sit down with Nick Maites, an L&D leader with 26 years’ experience across retail, travel, insurance, hospitality, government, and non-profit sectors. Nick shares practical advice on how to build a learning culture that sticks, scale mentoring across an organisation, and measure impact using the business’s own metrics.

We cover:

• What a true learning culture looks like (beyond courses and classrooms).
• Equipping people leaders to coach, not just manage.
• Building a 100+ mentor network to drive peer-to-peer learning.
• Shifting from “training delivery” to performance enablement and in-the-flow learning.
• Proving ROI by linking L&D to the organisation’s strategic goals.

If you want your L&D function to be seen as a strategic partner, not just a support team, this conversation is packed with insights you can use right away.