In this episode of KAJ Masterclass LIVE, join host Khudania Ajay and guest expert Benjamin Brown, a seasoned sales professional with over 23 years of experience. Explore the art of sales, understand the right sales process, and discover essential tips for small businesses navigating the challenges of online sales. Get ready for insightful discussions on improving your sales skills, creating an effective sales process, and thriving in the competitive business landscape. 🔥 5 THINGS YOU'LL LEARN IN THIS VIDEO🔥 Uncover the concept of sales and why understanding it is crucial for business success. Gain insights into the factors that differentiate successful salespeople from others. Explore a 10-step sales process applicable to diverse products and businesses. Navigate challenges faced by small businesses in the realm of online sales. Learn the importance of genuine passion for the product and building real connections with customers. 🔥 CHAPTERS & TIMESTAMPS 🔥 00:00 Introduction 00:34 What is a sale? 01:18 Why are some people naturally good at sales? 02:34 Sales is about handling rejection 03:01 The right sales process 04:00 Sales requires patience and handling failure 04:48 Successful sales relies on confidence 05:30 Sales is like learning martial arts 06:06 Sales should focus on the customer, not your product 06:56 The goal of sales is to get referrals 07:44 Know your customer and adjust your tactics 08:28 Manufactured urgency in sales 09:29 Customizing the sales process for your product 10:14 Handling sales pressure and targets 11:19 Don't create artificial urgency 12:08 Using scarcity tactics in sales 13:25 Peer pressure sales tactics 14:01 Price-based sales tactics 15:04 Using sales techniques ethically 15:33 Overcoming negative perception...