How To Improve Internal Communication At Work

In this episode of KAJ Masterclass LIVE, join Khudania Ajay as he engages with Emily Hecker, a seasoned internal communication strategist with over a decade of experience. Explore the dynamic world of internal communication, where Emily shares insights, strategies, and the power of effective communication within organizations. 🔥 5 THINGS YOU'LL LEARN IN THIS VIDEO🔥 Understanding Internal Communication: Explore the definition and significance of internal communication within organizational structures. Balancing External and Internal Communication: Learn about the crucial balance between external PR and internal communication for organizational success. The Role of Internal Communication Professionals: Discover the responsibilities and impact of dedicated internal communication professionals in fostering effective communication. Navigating Leadership Changes: Gain insights into calibrating internal communication strategies during leadership changes and uncertainties. Human Element in AI Age: Explore the role of artificial intelligence in communication and understand why the human touch remains indispensable. 🔥 CHAPTERS & TIMESTAMPS 🔥 00:00 Introduction 01:22 What is internal communication? 03:42 Internal vs external communication 05:58 Employee experience and customer experience 07:42 Who oversees internal communication? 09:48 Internal communication as strategic partner 12:07 Fostering trust and transparency 14:17 Advising leaders on communication 16:13 Telling stories to connect with employees 17:25 Mismatches between internal and external messaging 19:30 When internal realities don't match external branding 21:46 Guiding leaders new to internal communication 23:42 AI writing first drafts of internal messages 25:33 Importance of adding human element 💼 BUSINESS INQUIRIES 💼 For partnership opportunities and inquiries, contact us at: [email protected] --------------------------------------------------------------------- SUPPORT KAJ MASTERCLASS LIVE Discover our handpicked products and services that support our channel and website. When you make a purchase through these links, you help us create more valuable content for you. Thank you for your support! 🎙 Connect with top podcasters and guests at PodMatch for podcasting success: