In last week's episode, we talked about Home Depot's value of "Power Hour," a customer-service value that has seen a great deal of success in the company. But what happens when that value slips at different levels of the organization? What if the value isn't emphasized or it's overlooked for a period of time? Pastor Q responds to Home Depot employee complaints & talks about how to inspire and uphold the values that matter most. At the end of the day, it's all about what motivates you. Enjoy!