How To Successfully Implement ITIL Processes - Part 1
- Author
- IT Service Success
- Published
- Fri 08 Feb 2008
- Episode Link
- https://itservicetoday.blogs.com/itservicepodcasts/2008/02/how-to-successf.html
ITIL Version Three builds on Version Two with the addition of several important new processes, across the new service lifecycle. It is critical that you know how to successfully design, build, test, implement and improve service management processes to obtain...
