IT Service Podcasts - Featuring ITIL Version 3
New ITIL Expert Interviews and Exclusive "How To" Podcasts for ITIL and ITSM Professionals. Featuring ITIL Version 3, ITIL Implementation and Advanced Best Practices.
Training
Management & Marketing
Success
Business
Education
Technology
New
Government & Organizations
- Update frequency
- every 3 days
- Episodes
- 5
- Years Active
- 2007 - 2008
How To Successfully Implement ITIL Processes - Part 1
ITIL Version Three builds on Version Two with the addition of several important new processes, across the new service lifecycle. It is critical that you know how to successfully design, build, test, …
Fri 08 Feb 2008
How To Successfully Implement ITIL Processes - Part 2
Here is the second Podcast, in the two part series, covering the topic of how to successfully design, build and implement ITIL based processes. Download planning_for_successful_process_introduction_p…
Thu 07 Feb 2008
Leading Transformation - How To Overcome Organizational Resistance To Change
Quickly absorb and learn new perspectives and techniques to compliment your ITIL knowledge through the power of audio and Podcasts. In this special Podcast, I interview Don Casson, CEO of Evergreen S…
Fri 20 Apr 2007
How To Implement A Service Catalog - Part One
Quickly absorb and learn new perspectives and techniques to compliment your ITIL knowledge through the power of online audio and Podcasts. In this first of a special four part series - we'll be delvi…
Fri 13 Apr 2007
How To Implement A Service Catalog - Part Two
Matthew Burrows continues his Podcast interview with part two in the two part series and follows up the advice he gave in part one with his very own 'top tips' for successfully implementing the Servi…
Thu 12 Apr 2007
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