MB1 – Social Media to Retain and Collaborate with Customers – Paul Dunay

Guest Paul Dunay, Social Media Machine and Global Managing Director of Services and Social Marketing for Avaya
Are you using social media to provide amazing customer support at a fraction of typical costs? Any marketer who's playing to win MUST be aware of Paul's insights about the true measures of social media: loyal, happier customers and increased revenue.
Part 1 - Facebook is the Third-Largest Country...and How That Changes The World for Marketers (http://s3.amazonaws.com/cpshowaudio/int_pdunay_p1.mp3)