1. EachPod

The Process-First Approach to Digital Transformation Success

Author
IpX - Institute for Process Excellence
Published
Fri 29 Aug 2025
Episode Link
None

We dive into the principles of successful digital transformation by exploring the critical relationship between processes, requirements, and tools. Thomas Miller, Director of Enterprise Systems and Processes at IPX, shares his 20+ years of expertise in bridging the gap between business needs and technical solutions.

• Why processes must lead and tools should follow
• The difference between proper requirements gathering and ineffective brainstorming
• How business requirements differ from functional specifications
• Understanding the CM2-500 standard and how it compares to EIA-649
• Common mistakes organizations make when selecting and implementing enterprise tools
• Strategies for creating lasting change that's embraced rather than resisted
• Real-world examples showing how process-first approaches delivered 40% reduction in change cycle times

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