What if the promise of 'zero friction' tech is just friction in disguise? This episode digs into the three worlds of friction—the frictionless digital realm, the creaking physical world that underpins our travel and infrastructure, and the curated spaces where friction is fashionable or outsourced. We trace how effort is conserved but relocated—from do-it-all apps to overwhelmed air traffic control and to 'simulation economy' startups—and why a credential may signal access more than competence. Plus, what this means for inequality and the future of work, learning, and public life.
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