That balance of Personal Touch and Technology. (LIVE from Memphis TN)

In this engaging live podcast episode from Memphis, Heath Sheeran and Riley Talbot discuss a variety of topics ranging from music and culture to the intricacies of the insurance industry. Riley shares his journey from a college athlete to a successful insurance professional, emphasizing the importance of technology and human interaction in the field. The conversation also touches on the challenges of building a business from scratch and offers valuable advice for agents and carriers navigating the evolving landscape of insurance.

• Building a business from scratch requires a clear vision and adaptability.
• Technology should enhance, not replace, human interaction in insurance.
• Long-term sustainability is key for both agents and insurers.
• A balance between technology and personal touch is essential for growth.
• Riley emphasizes the importance of real-time data in decision-making.
• The insurance industry is evolving, and staying ahead requires innovation.
• Personal interests, like music and food, can enrich professional conversations.

Chapters

00:00
Welcome to Insurance Town

02:03
Exploring Music and Culture

04:54
Riley's Journey in Insurance

09:56
Building a Business from Scratch

12:52
The Role of Technology in Insurance

20:08
Advice for Agents and Carriers

22:50
Fun and Personal Insights