In the third installment of our special series on the value and impact of environmental, sustainability, and governance (ESG) programs, Insigniam consultant and host Tracy Holloman explores the cost of a non-inclusive workplace, from financial losses to cultural misunderstandings. Joined by Insigniam partner June Zeringue and client manager Thi-Sone Lo, the trio discuss the importance of fostering trust, safety, and inclusion through intentional curiosity, addressing cultural differences, and adapting virtual and in-person meeting practices.