Inside the Ohana: The Value of a Being a Customer Hero with Woodson Martin, EVP and GM at AppExchange
- Author
- dan darcy, woodson martin, qualified, salesforce
- Published
- Tue 21 Jun 2022
- Episode Link
- https://inside-the-ohana.simplecast.com/episodes/inside-the-ohana-the-value-of-a-being-a-customer-hero-kPetJ5cP
Meet Woodson Martin, EVP and GM at AppExchange, the leading enterprise cloud marketplace. In this episode, Woodson shares his Salesforce story, which taught him that why transformational leadership begins with a customer-first mindset. Tune in for great insights into relationship-building, advice for aspiring leaders, and much more.
Quote
“What we are doing is so fundamentally transformative for our customers that we have to invest in those relationships, and get the executive suites to understand the problems that [customers] are trying to solve and the transformations they're trying to lead, and then truly partner with them to do it. That informs almost every decision that we make, including the decisions that we make about the product, what products that we build and what features to prioritize and how we need to accomplish that because it is fundamental.” - Woodson Martin, EVP and GM, AppExchange
Episode Timestamps:
*(1:48) - Ohana Origins
*(6:12) - Woodson’s biggest Salesforce wins
*(10:37) - The value of customer-centric transformative leadership
*(14:38) - What the Ohana means to Woodson
*(20:56) - What’s Cooking
*(26:19) - Future Forecast
*(28:27) - Advice aspiring leaders
*(30:02) - Lightning Round
Sponsor
Inside the Ohana is brought to you by Qualified.com, the #1 Conversational Marketing platform for companies that use Salesforce and the secret weapon for Demand Gen pros. The world's leading enterprise brands trust Qualified to instantly meet with buyers, right on their website, and maximize sales pipeline. Visit Qualified.com to learn more.
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